Atrocious, I know, but it’s otherwise worked fine in the two days since the accident.
Of course, I should have had it in a case and I’ve only myself to blame. But in my defense, this is my sixth iPhone — I’ve never cased any of its predecessors and other than the occasional scuff or ding around the edge, I’ve never had anything like this happen.
No doubt whiners, link-baiters and children would use this as evidence of some kind of design flaw in the iPhone 5, that the display has become more fragile. But my experience is no more than an anecdotal incident and one that feels overdue. If you carry around a slab of glass with you every waking moment for years, chances are that eventually you’re going to break it.
All of this is context for my next statement, and this post’s raison d’être — Apple’s replacement program is fantastic. I dropped my iPhone a little before midnight on Tuesday. Even though I don’t have Applecare, I was talking to Apple Customer Service within minutes and they had a new phone on the way Wednesday morning. It arrived around 2:30 PM Thursday. Sure, I had to pay $200.00 as a replacement cost, but Apple would have been fully within its rights to charge me the full price of a new phone instead, since but for my negligence, I would not have a shattered screen.
Edit: BTW, I took that picture around 7:00PM on October 18, 2012. The date and time issues with iPhones on Verizon’s LTE persist.